![]() Some examples of certifications for IT Managers include: Some companies require their managers to have a graduate degree in business administration.Ĭertifications are not necessary but can help your resume stand out. IT Managers must have a bachelor’s degree in a computer- or information science–related field, such as computer science. How to List Your Education as an IT Manager An IT Manager needs to be able to effectively lead and communicate with his or her team. IT Managers not only need to be proficient with computers, but also with people. Drove decision making, risk management and issue resolution.Mentored teams on Agile / Scrum practices and techniques. ![]() Planned and facilitated effective core Agile / Scrum ceremonies, including backlog grooming, sprint planning, stand-ups, sprint demos and retrospectives.Created project and product backlogs, release plans and sprint schedules.Developed detailed work plans, including breakdown structures, project milestones, risk assessment and management plans, staffing needs and project timelines.Collaborated with IT leadership to assemble and manage project resources.Facilitated the definition of project scope, goals and deliverables, improving profit by 10%.Maintained an awareness of new applications, technologies, technical methods, trends, and advances in the profession.Identified new processes or alternatives to resolve problems and enhance operations by 13%.Managed MSSQL database instances related to reporting to ensure proper performance and capacity as related to Query Tuning and Indexing strategies.Managed, monitored and maintained custom business processes to ensure accuracy and efficiency.Managed, monitored and maintained all reporting and custom reporting applications. ![]()
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